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Search tips

The search bar accepts more than postcodes and place names. A few formats save real time on a job.

Tap any location on the map to see its what3words address. You can also type a w3w address into the normal search bar in the format ///word.word.word (or paste one from a 999 call).

what3words addresses resolve to a 3m × 3m square. They’re the fastest way to get to a precise spot in a field, a car park, or anywhere postcodes get vague.

Use this when dispatch gives you a road name plus a cross-street or junction number instead of an address.

  1. Search for the primary road name (e.g. A406).
  2. Tap the junction button next to a result.
  3. The map filters to every junction along that road. Tap the one you want.

This is faster than scrolling a long list of generic results and works well for motorway junctions, A-road interchanges, and “the corner of X and Y” callouts.

In the UK, we’ve imported National Highway’s milemarker post records.

Search example: a post with ‘38’ above ‘8B’, search for ‘38/8B’. Note these references are not unique across different roads, you’ll need to select the appropriate result from the search results.

All work as you’d expect. UK postcodes resolve to a postcode-centroid; for a precise building you’ll usually want the full address or a w3w.

Latitude/longitude is accepted in decimal format: 51.5074, -0.1278. Useful for handovers from other apps.